Offering a complete customer service

The development of B-shop Xuan Tung and the consecutive launches of B-shop recently have shown Bridgestone’s commitment of “Serving Society With Superior Quality”.

In the competitive business environment, the critical point is not only to provide quality products, but more importantly is to offer differentiated and comprehensive services as customers become more demanding.

“Customer expectations are not merely about tire replacement. They also require good facilities, quality of service and extra utilities while coming to a tire dealer. In addition to satisfy the customers, it’s important that Xuan Tung enhances the staff’s professionalism together with investing in modern facilities”, Mr. Nhu Xuan Tung said, representative of B-shop Xuan Tung.

Xuan Tung has two stores in Hanoi on Lac Long Quan and Hai Ba Trung Street. Xuan Tung’s store locating on Hai Ba Trung Street - the tire center of Hanoi, has recently been upgraded into B-shop Xuan Tung. This upgrade helps Xuan Tung become the familiar destination for customers in Hanoi.

The higher need of customers is relax and entertainment when coming. Therefore, B-shop Xuan Tung cooperated with Bridgestone to create a new environment for their customers from changing the look outside to the equipment inside. Better organization of warehouse, machinery and service area ensures comfortable resting space for customers. It can be said that B-shop Xuan Tung, with tire service standardized by Bridgestone, can provide their customers with diverse and complete services at B-shop.

Accordingly, customers of B-shop Xuan Tung will get the most proper tire care services under Bridgestone standards, notably free Tire Check Service, nitrogen pumping, lead weight wheel alignment, proper tire patch, tire roll or appropriate tire consultancy. The service price is communicated with frequent promotion from Bridgestone.

B-shop Xuan Tung hotline number is 0906 161 685 or 043 941 2248.

Leading the market trend

With a population of over 92 million people, mostly young people, Vietnam considered a potential market of carmakers and spares parts manufacturers. Therefore, the tire market saw a strong increase in recent years. Seasonally, last months of the year will witness the highest demand due to the habit of having the vehicles maintained before the long holidays.

“We will continue developing B-shop network on the roads with high traffic, improving technician skills to meet market needs and help our customers across the country easily access to Bridgestone services. Simultaneously, we also collaborate with prestigious partners in the automotive industry to provide comprehensive services to help customers save time and cost”, said Mr. Truong Hoang Minh – Planning & Marketing Director of Bridgestone Vietnam.

Along with Japan’s quality products, B-shop with comprehensive tire care service becomes the brand competitive edge and enhances customer loyalty to Bridgestone. This is also Bridgestone’s brand value of “Leading innovation” to improve itself to build up new demand for its useful products

Bridgestone - the world largest tire company opened its new Passenger Tire Care Service Centre B-shop Xuan Tung at 69A Hai Ba Trung, Hoan Kiem District, Ha Noi

On the opening, B-shop Xuan Tung offered its customers with a set of premium Bosch screw imported from Germany when buying two Bridgestone tires

About Bridgestone Corporation

Bridgestone Tire Sales Vietnam is a company belonging to Bridgestone Corporation Japan, the world’s biggest rubber and tire producing company. Products from Bridgestone have been purchased in more than 150 nations and regions all over the world.